Job Type- Basement Remodel: " I contacted XCLUSIVE H&R LLC for an estimate on finishing my basement. They got back to me the following morning after I called later in the afternoon the day before. Unfortunately I live outside their service area but the owner was more then happy to answer some questions I had about getting my basement finished. He spent at least 15 minutes with me on the phone going over what I should look for in a contractor and a lot of other details about finishing basements that I had no idea about before I spoke to him. He was extremely helpful and I am grateful he took the time to talk with me for that long even though he wasn't able to do the work in the end. I will definitely contact them in the future if I end up moving into their service area and need work done. "
Overall: A
Responsiveness: A
Professionalism: A
Job Type- Drywall, Electrical, Insulation, Remodeling of: Basement, General, Kitchen and Bathroom: "
Needless to say, we were thrilled with the results. My only regret is that we didn't know about XCLUSIVE H&R LLC when we remodeled our kitchen in 2004. It makes you really appreciate the value of a trustworthy and reliable contractor. The owner, Rick Osborne, has always executed our ideas beyond our expectations and provided great ideas of his own to supplement the project. He will also let you know when less expensive options are available and never tries to drive up the price by selling you on unneeded options. We are getting ready to start our next project with XCLUSIVE H&R LLC and we never think twice about recommending them to family and friends."
Overall: A
Price: A
Quality: A
Responsiveness: A
Punctuality: A
Professionalism: A
Job Type- Cabinet Making, Counter tops, Drywall, Electrical, Insulation, Remodeling Basement: " They worked quickly and were very professional. They were very good at keeping us informed as the work progressed. They did good work and were very clean. They were just great. We would definitely consider using them again. "
Overall: A
Price: B
Quality: A
Responsiveness: A
Punctuality: A
Professionalism: A
Job Type- Remodeling: Basement, General, Kitchen, and Bathroom: "
Overall it was a great experience. We were very happy with how everything went. The team was very professional, reliable, and did great quality work. We felt very comfortable having them in our home whether we were home or not. The owner helped us with the design and gave us some great ideas to get the maximum use of the space available. We would definitely use them again in the future."
Overall: A
Price: A
Quality: A
Responsiveness: A
Punctuality: A
Professionalism: A
Job Type- Drywall: "
They didn't charge me anything for that. They sent somebody to inspect it. He said it's going to dry fine and also said to let it air out thoroughly before closing it all up. I never got a bill or anything, so it was really nice. He came out very quickly like the day after we called. He always has good guys working for him. I would recommend them to the others whole heartedly. They are reliable and they do beautiful work. I feel secure leaving them in my house and also giving them access to my house. I'm not worried about my stuff. He did this work free for us as a courtesy because he has done bigger jobs earlier for us. I would use their services again in the future."
Overall: A
Price: A
Quality: A
Responsiveness: A
Punctuality: A
Professionalism: A
Job Type- Remodeling: Basement: " When we purchased our first home we decided that we wanted to finish the basement as a playroom for the kids. My husband met with several contractors asking for design suggestions, length of the project to completion and cost. XCLUSIVE H&R LLC responded quickly and not only with computerized graphics to help us visualize our new space but also with a reasonable quote. The choice to go with XCLUSIVE H&R LLC was obvious from the onset and remained so until completion of the project. The team was courteous, clean, trustworthy and effective. They kept us informed every step of the way and arranged for all necessary inspections in a timely fashion. We were comfortable enough with Rick's judgement that we allowed them to work in our home while we went away on vacation and returned to find our home was in perfect condition and great advancements had been made on the project. We are thrilled with the final result and he came in on time and on budget. We have strongly recommended XCLUSIVE H&R LLC to friends and family and would use him again in a heartbeat.
"
Overall: A
Price: A
Quality: A
Responsiveness: A
Punctuality: A
Professionalism: A